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COVID-19 Updates

Call (951) 736-8884

05/15/2020

We are excited to announce we are opening up our doors again to the community and can't wait to see you. Our community has been through a lot over the last few months and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and team members safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies recommendations. All team members are pre-screened daily as well for your safety.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and team members.

For example:

       Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

       We ask that you text (951) 228-5090 or call (951) 736-8884 once you get to our office so we can escort you in to the office and directly into your room.

       We are asking patients to wear masks upon arrival and dismissal from the office. Don’t worry if you forget we will have one ready for you upon arrival.

       We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

       We have installed medical grade air purifiers throughout the office to reduce aerosol pathogens.

       Appointments will be managed to allow for social distancing between patients. This also includes one way patient flow through the practice to minimize contact.

       We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the lobby at any one time.

 To our our existing patients we have missed you and to our new patients we look forward to seeing you soon. Our team members will be happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (951) 736-8884 and one of our team members will be happy to assist you. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.


03/31/2020 

At A Family Dental Practice it has always been our goal to protect the health and safety of our patients and staff.

The California Dental Association has recommended that dental practices suspend all in-person dental care with the exception of emergency cases The purpose of this recommendation, consistent with the statewide shelter-in-place order, is to minimize the risks of virus exposure to patients and the dental team and to preserve critical health care workers’ personal protective equipment.

Should you experience a dental emergency during this time, please call 951-444-5897 and Dr. Suhail will be available to triage and assist you over the phone.

We know that this situation is difficult for everyone. We are confident that this time will pass and we will back to providing the best quality dental care for our patients. Thank you for trusting us with your dental needs. Our hearts go out to everyone who has been impacted by this global crisis. We hope you and your family stay safe and healthy.

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